Privacy Statement

Warner Robins Housing Authority
Website: https://warnerrobinsha.com/
Effective Date: November 6, 2026
Last Updated: November 6, 2026

1. Introduction

The Warner Robins Housing Authority (WRHA) is committed to respecting the privacy of individuals who visit its website and access information about its housing programs and services.

This Privacy Statement explains how information may be collected, used, maintained, and disclosed when you visit https://warnerrobinsha.com/.

The website provides information about public housing, housing assistance programs, agency services, announcements, and other resources available to applicants, residents, and members of the public.

By using this website, you acknowledge that you have had the opportunity to review this Privacy Statement.

2. Information We Collect

The Warner Robins Housing Authority may collect information in the following ways.

Information You Provide

When you contact WRHA or use available website features, you may voluntarily provide information such as your name, email address, telephone number, mailing address, and the contents of your inquiry.

Certain authorized housing applications or services may require additional information to administer programs and determine eligibility.

Please do not submit Social Security numbers, financial account information, medical information, or other sensitive personal information through general website contact forms unless specifically requested through an appropriate, authorized process.

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, depending on the website’s configuration. This information may include:

  • Internet Protocol (IP) address.
  • Browser type and version.
  • Device type and operating system.
  • Pages visited and the date and time of access.
  • Referring website or page.
  • Technical information used to maintain website functionality and security.

This information may be used to troubleshoot technical issues, maintain website performance, protect against unauthorized activity, and improve the availability of online resources.

Cookies and Similar Technologies

Our website may use cookies or similar technologies to support website functionality, remember preferences, or understand website usage.

You may manage certain cookies through your browser settings. Where required by applicable law, appropriate notice or consent will be provided for nonessential tracking technologies.

3. How We Use Information

Information collected through the website may be used to:

  • Respond to questions, comments, and requests for assistance.
  • Provide information about public housing and housing assistance programs.
  • Support authorized online services and communications.
  • Maintain and improve website functionality.
  • Monitor website performance and troubleshoot technical problems.
  • Protect the website against unauthorized access, fraud, and security incidents.
  • Maintain agency records and comply with applicable legal requirements.
  • Support the lawful administrative and operational responsibilities of WRHA.

Information will be used in accordance with applicable laws, regulations, and relevant program requirements.

4. Disclosure of Information

The Warner Robins Housing Authority does not sell personal information collected through its website for commercial purposes.

Information may be disclosed when permitted or required by applicable law, including in the following circumstances:

  • Agency operations: To authorized personnel who require the information to perform their official duties.
  • Service providers: To authorized vendors or contractors providing website hosting, technical support, or other services on behalf of WRHA, subject to applicable requirements.
  • Government agencies: To authorized government agencies or officials when necessary for lawful governmental purposes.
  • Legal obligations: When required or authorized by applicable law, regulation, court order, or other lawful process.
  • Public records requests: When records are subject to disclosure under applicable public records laws, including the Georgia Open Records Act, subject to applicable exemptions and confidentiality protections.
  • Security and fraud prevention: When disclosure is authorized or necessary to investigate suspected fraud, security incidents, or unlawful activity.

WRHA will handle information in accordance with applicable privacy protections and confidentiality requirements, including any federal requirements governing public housing and housing assistance programs.

5. Housing Applications and Confidential Information

Information provided in connection with housing applications, resident services, eligibility determinations, or housing assistance programs may be subject to specific confidentiality, recordkeeping, and disclosure requirements.

The privacy protections applicable to such information may differ from those applicable to general website inquiries.

Individuals should use the appropriate authorized process when submitting information required for a housing program.

Submitting information through the website does not guarantee that the information will be confidential in all circumstances. Any applicable disclosure will be handled in accordance with governing law and program requirements.

6. Information Security

WRHA recognizes the importance of protecting information handled through its website.

Reasonable administrative, technical, and organizational safeguards should be used to protect information against unauthorized access, disclosure, alteration, or destruction, consistent with applicable requirements and the services provided.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Visitors should exercise caution when transmitting personal information online and should use designated secure systems when submitting sensitive information.

7. Third-Party Websites

Our website may contain links to external websites operated by other government agencies, service providers, or community organizations.

These websites may have their own privacy policies and information-handling practices.

WRHA does not control all external websites and is not responsible for their content, security, availability, or privacy practices.

Visitors should review the privacy policies of third-party websites before submitting personal information to those services.

8. Data Retention

Information maintained by WRHA will be retained and disposed of in accordance with applicable records retention schedules, legal requirements, and agency policies.

Certain information may need to be retained for administrative purposes, housing program requirements, audits, investigations, or legal proceedings.

9. Privacy Inquiries and Requests

Individuals seeking information about records maintained by WRHA may contact the agency to inquire about applicable procedures for accessing or correcting records.

Requests may be subject to identity verification, legal restrictions, confidentiality requirements, and applicable public records laws.

For assistance, please use the contact information provided below.

10. Changes to This Privacy Statement

WRHA may update this Privacy Statement to reflect changes in website functionality, agency practices, or applicable legal requirements.

Updates will be published on this page with a revised effective date or last updated date.

Visitors are encouraged to review this statement periodically.

11. Contact Information

For questions about this Privacy Statement or the handling of information through the WRHA website, please contact:

Warner Robins Housing Authority
112 Memorial Terrace
Warner Robins, GA 31093

Website: https://warnerrobinsha.com/

Please consult the agency’s official website or contact its office to confirm the appropriate telephone number, email address, and procedures for submitting privacy-related requests.